If you’re among the unfortunate handful of Verizon users whose Samsung Fascinate consistently fails to receive inbound calls after the latest update, we’ve got good news: Big Red is replacing these unruly handsets free of charge (and without contract extension). Now keep in mind, an in-store Verizon representative must confirm that your phone cannot properly receive calls, because telephone support agents obviously can’t verify this one. Once you jump through a few hoops, however, the company will toss you a Certified Like-New Replacement of a Droid Charge, Droid Incredible 2, or Droid X2 as compensation for your plight. Sure it’s used, but so is your Fascinate, so chin up — this time, there’s reason to be glad your smartphone doesn’t work.
[Thanks, Geremy]
Verizon swaps misbehaving Fascinates with phones that’ll make you flip originally appeared on Engadget Mobile on Wed, 27 Jul 2011 19:50:00 EST. Please see our terms for use of feeds.
Permalink | Email this | Comments
If you’re among the unfortunate handful of Verizon users whose Samsung Fascinate consistently fails to receive inbound calls after the latest update, we’ve got good news: Big Red is replacing these unruly handsets free of charge (and without contract extension). Now keep in mind, an in-store Verizon representative must confirm that your phone cannot properly receive calls, because telephone support agents obviously can’t verify this one. Once you jump through a few hoops, however, the company will toss you a Certified Like-New Replacement of a Droid Charge, Droid Incredible 2, or Droid X2 as compensation for your plight. Sure it’s used, but so is your Fascinate, so chin up — this time, there’s reason to be glad your smartphone doesn’t work.
[Thanks, Geremy]
Verizon swaps misbehaving Fascinates with phones that’ll make you flip originally appeared on Engadget Mobile on Wed, 27 Jul 2011 19:50:00 EST. Please see our terms for use of feeds.
Permalink | Email this | Comments
